Customer Service Ambassador

4 weeks ago


Rochester, Medway, United Kingdom Hollywood Bowl Group Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Team Member at Hollywood Bowl Group. As a Team Member, you will be at the forefront of delivering exceptional customer service and creating memorable experiences for our guests.

Key Responsibilities
  • Provide outstanding customer service, ensuring a warm and welcoming experience for all guests
  • Work collaboratively with colleagues to achieve sales targets and drive business growth
  • Contribute to maintaining a clean and safe working environment, adhering to health and safety standards
  • Participate in ongoing training and development to enhance skills and knowledge
What We Offer
  • A competitive hourly rate, with opportunities for overtime and bonuses
  • Access to apprenticeship programmes and in-house management training
  • A range of benefits, including pension scheme, holiday entitlement, and free game vouchers
  • Ongoing training and development opportunities to enhance skills and knowledge
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, with flexibility to adapt to changing situations
  • Basic literacy and numeracy skills, with ability to follow instructions and procedures
  • Availability to work a range of shifts, including evenings, weekends, and public holidays
About Us

Hollywood Bowl Group is a leading provider of experiential family entertainment, operating 72 centres across the UK and 12 centres in Canada. We are committed to delivering exceptional customer experiences and creating lasting memories for our guests.

We value diversity and inclusion, and are committed to creating a working environment that promotes equal opportunities. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.



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