Customer Service Coordinator
3 weeks ago
About the Role:
Diamond Search Recruitment Ltd is seeking a highly skilled Customer Care Coordinator to join their team. As a key member of the team, you will be responsible for providing exceptional customer service to clients across the UK.
Key Responsibilities:
- Liaise with colleagues to ensure effective communication and meet daily work targets.
- Plan product systems with a focus on assembly in the UK, with training provided.
- Ensure delivery dates are met and advise customers in a timely manner if targets are at risk.
- Answer customer queries by phone, letter, and email, creating new forms as needed.
- Maintain the customer care database and implement professional office procedures.
Requirements:
- Strong Excel skills and ability to use formulas to manipulate data.
- Personable, team player with excellent customer service skills.
- Flexible and willing to support in all areas of the business.
About the Company:
Diamond Search Recruitment Ltd is a leading recruitment agency with a strong reputation for delivering exceptional results. Our team is dedicated to providing a supportive and collaborative environment, and we are committed to helping our clients achieve their goals.
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