Customer Service Ambassador

5 days ago


Rochester, Medway, United Kingdom Altra Federal Credit Union Full time

We are seeking a highly skilled and friendly Customer Service Ambassador to join our team at Altra Federal Credit Union. As a key member of our Member Solutions team, you will provide exceptional service to our members, exceeding their expectations with every interaction.

The ideal candidate will be a confident communicator, able to effectively engage with members and provide solutions to their needs. Your ability to remain calm under pressure and work in a fast-paced environment will make you a valuable asset to our team.

Key responsibilities include:

  • Welcome members into our offices and determine the nature of their visit
  • Assist with various member service transactions and ensure seamless resolution of issues

In exchange for your hard work and dedication, we offer a competitive salary of $36,162 per year, based on a 40-hour workweek and $18.08 per hour. This is a full-time position with opportunities for growth and professional development.

If you are a motivated individual who thrives in a dynamic environment, we encourage you to apply. Our collaborative and supportive team culture makes us an ideal place to build your career.



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