Front Desk Associate

4 days ago

Tonbridge, Kent, United Kingdom whitbread Full time

We're currently recruiting for a Receptionist role in our Tonbridge Premier Inn. As the friendly face of our hotel, you'll use your excellent customer service skills to welcome guests and make their stay with us unforgettable.

Key Responsibilities:

  • Provide exceptional customer service to our guests, ensuring they have a warm and welcoming experience from check-in to check-out.
  • Work closely with the housekeeping team to ensure rooms are perfect for our guests.
  • Manage the front desk, handling guest queries and resolving any issues promptly and professionally.
  • Process payments, handle room allocations, and maintain accurate records.
  • Contribute to a positive and inclusive team environment, promoting a culture of respect and empathy.

What We Offer:

  • A competitive hourly rate, up to £ per hour.
  • A guaranteed 23 hours per week, spread across 3 days, including early, late, and weekend shifts.
  • A comprehensive training program to support your growth and development.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms, meals, and other perks.
  • A company pension and save-as-you-earn scheme.
  • Access to our employee discounts program, saving you money on everyday essentials.

About Us:

At Whitbread, we're passionate about creating a workplace that's inclusive, supportive, and empowering. We believe that everyone is unique, and we welcome applications from under-represented groups, including women, ethnic minorities, people with disabilities, and members of the LGBTQIA+ community.

We're committed to providing a safe and respectful environment for all our employees, and we're proud to be an equal opportunities employer.

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