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Front Desk Associate
2 months ago
We're currently recruiting for a Receptionist role in our Tonbridge Premier Inn. As the friendly face of our hotel, you'll use your excellent customer service skills to welcome guests and make their stay with us unforgettable.
Key Responsibilities:
- Provide exceptional customer service to our guests, ensuring their needs are met and exceeded.
- Manage the front desk, handling check-ins, check-outs, and room assignments.
- Work collaboratively with the housekeeping team to ensure rooms are perfect for our guests.
- Process payments, handle guest queries, and resolve any issues that may arise.
- Contribute to a positive and inclusive work environment, upholding Whitbread's values and commitment to diversity and inclusion.
What We Offer:
- A competitive hourly rate.
- A guaranteed 23 hours per week, including early, late, and weekend shifts.
- Opportunities for career growth and development within our business.
- A Whitbread Benefits card, offering discounts on Premier Inn rooms, meals, and other perks.
- A company pension and save-as-you-earn scheme.
- Discounts on shopping, utility bills, travel, cinema trips, and more.
- A complimentary Premier Inn breakfast for two when you join us.
About Us:
Whitbread is the UK's leading hospitality business, and we're committed to being an inclusive organisation that values diversity and welcomes applications from all backgrounds and situations.
