Senior Account Director

5 days ago


City Of London, United Kingdom Sphere Digital Recruitment | Best Small Company 2022 Full time
About the Role

Sphere Digital Recruitment is seeking an experienced Senior Account Director to join our team at a Social First Marketing Agency. As a key member of the agency's leadership team, you will be responsible for overseeing the successful execution of client accounts, building strong relationships with clients, and leading crisis management efforts.

Key Responsibilities
  • Account Management: Oversee and ensure the successful execution of all activities on assigned client accounts.
  • Client Relationships: Build and maintain strong client relationships to promote retention and expand scope of work.
  • Crisis Management: Lead crisis management efforts with a solution-oriented approach and escalate issues when necessary.
  • Project Budgeting: Manage client project budgets, ensuring proper allocation based on the brief, agency rate cards, and agreed scope of work.
  • Team Collaboration: Collaborate with various departments across the agency to develop and deliver high-quality work.
  • Strategic Direction: Establish strategic direction for individual accounts in partnership with the internal strategy team, with regular reviews to maintain alignment with the approved strategy.
  • New Business: Play a key role in new business pitches, often leading the deck preparation and working closely with the New Business Director.
  • Team Management: Manage and mentor the team, providing support and guidance for their career development and respective roles.
Requirements
  • Experience: Experienced Senior Account Director/Account Director in a social-first agency.
  • Skills: Skilled in delivering full project management, including timeline development, budget oversight, documentation, and adherence to briefs, with keen attention to detail.
  • Leadership: Proven ability to build strong client relationships, fostering trust and motivating internal teams.
  • Communication: Effective leader and coach, employing a positive and supportive approach.
  • Culture: Strong understanding of popular culture and social media trends.
  • Technical: Proficient in Microsoft Office applications, including Excel, Word, PowerPoint, and Workplace.
  • Attitude: Demonstrates a proactive, can-do attitude, willing to go the extra mile to meet objectives.


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