Customer Service Representative
23 hours ago
Customer Service Specialist
**Job Summary**
We are seeking an experienced Customer Service Specialist to join our team at our Chapeltown, Sheffield site. As a key member of our customer service team, you will be responsible for providing exceptional support to internal and external customers, resolving complex issues, and building strong relationships.
**Key Responsibilities**
* Provide customer service support via various channels, including phone, email, and in-person interactions
* Research and resolve complex customer inquiries and issues
* Collaborate with internal stakeholders to resolve customer complaints and concerns
* Develop and maintain strong relationships with customers to drive loyalty and retention
**Requirements**
* 2+ years of experience in a customer service role
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize multiple tasks
* Strong analytical and critical thinking skills
**What We Offer**
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
**APCT1_UKTJ**
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