Hotel Food and Beverage Assistant

6 days ago

London, Greater London, United Kingdom The Mayfair Townhouse Full time
Hotel Food and Beverage Assistant

We are seeking a highly motivated and enthusiastic individual to join our team as a Hotel Food and Beverage Assistant at The Mayfair Townhouse. As a key member of our F&B team, you will be responsible for supporting the Clubroom and Bar Manager and assistants in the organisation and service delivery within the Clubroom, Dandy Bar, and Room Service areas of the hotel.

Key Responsibilities:
  • Provide exceptional customer service to our guests, ensuring their needs are met and exceeded.
  • Assist with the preparation and service of food and beverages in the Clubroom, Dandy Bar, and Room Service areas.
  • Support the F&B Supervisors and management team in the organisation of service, including menu planning, inventory management, and staff scheduling.
  • Maintain high standards of cleanliness, hygiene, and safety in the F&B areas, including the Clubroom, Dandy Bar, and Room Service areas.
  • Work collaboratively with the F&B team to achieve excellent service standards and high levels of customer satisfaction.
Requirements:
  • Passion for hospitality and a commitment to delivering exceptional customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Basic knowledge of food and beverage preparation and service, with a willingness to learn and develop skills.
  • Ability to work flexible hours, including evenings, weekends, and public holidays.
What We Offer:
  • A competitive salary and benefits package, including meals on duty and employee recognition awards.
  • Opportunities for career development and training, including recognised training providers.
  • A generous friends and family rate at Iconic Luxury Hotels.
  • A cycle to work / safe bike store and season ticket loan support.
  • A refer a friend incentive and team social events.

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