IT Support Specialist

2 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time

We are seeking a highly skilled IT Support Specialist to join our team at bet365. This is an exciting opportunity to work in a fast-paced environment, providing technical support to our employees across various sites.

As a Service Desk Engineer, you will be the first point of contact for our users, resolving IT-related issues and providing exceptional customer service. To succeed in this role, you should have strong interpersonal and communication skills, as well as commercial experience working in a service management function.

The ideal candidate will have a good understanding of PC and software systems, with the ability to troubleshoot and resolve complex technical issues. You will also need to maintain accurate records and escalate any unresolved issues to the relevant teams.

This is a challenging yet rewarding role, offering the opportunity to work in a dynamic company with a strong focus on delivery and customer satisfaction. We offer a competitive salary of approximately £25,000 per annum, depending on location and experience.



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