Residential Lettings Branch Manager

1 month ago

Norwich, Norfolk, United Kingdom Spicerhaart Full time

Unlock Your Potential as a Lettings Branch Manager

At Spicerhaart, we're seeking an exceptional Lettings Branch Manager to lead our team in delivering exceptional service to landlords and tenants. As a key member of our team, you'll have the opportunity to develop your skills and expertise in a dynamic and fast-paced environment.

Benefits of Being a Lettings Branch Manager at Spicerhaart

  • Competitive salary and uncapped commission scheme
  • Opportunity to earn a guaranteed bonus of £2,500 in your first 3 months
  • Elite bonus scheme and career progression opportunities
  • Enrolment onto a fully-funded training course that will earn a Level 3 Award in Property and Housing Management
  • A BMW company car or monthly car allowance

A Day in the Life of a Lettings Branch Manager at Spicerhaart

  • Leading daily meetings with the Lettings team
  • Coaching the team to achieve KPIs
  • Monitoring and assessing individual team member performance
  • Encouraging team development and progression
  • Generating new and repeat business
  • Developing and maintaining strong relationships with landlords and tenants
  • Liaising with tenants and arranging property viewings
  • Negotiating offers and agreeing new tenancies
  • Ensuring the business is risk-averse and following the highest compliance standards

Essential Skills of a Lettings Branch Manager

  • Full UK driving licence for a manual vehicle
  • Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher
  • Ability to work well with others to create a team spirit and enjoyable working environment
  • Effective communication and relationship-building skills
  • Ability to create and action business plans relevant to your branch
  • Strong understanding of current legislation related to residential lettings
  • Ability to manage time-sensitive and high-volume workloads
  • Reputation for delivering outstanding customer service
  • Ability to work under own initiative
  • Good telephone manner
  • Strong IT skills (Basic Microsoft Packages)
  • Attention to detail

The Finer Details

We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:

  • Full UK driving licence
  • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
  • We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate

We will also need:

  • Proof of address
  • National Insurance
  • Drivers licence check

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