Residential Lettings Branch Manager

4 weeks ago


Norwich, Norfolk, United Kingdom Spicerhaart Full time

Overview

As a Lettings Branch Manager at Spicerhaart, you will be responsible for leading a team in delivering exceptional service to both landlords and tenants. Your role will involve coaching the team to achieve key performance indicators, monitoring and assessing individual team member performance, and encouraging team development and progression.

Key Responsibilities

  • Leading daily meetings with the Lettings team
  • Coaching the team to achieve KPIs
  • Monitoring and assessing individual team member performance
  • Encouraging team development and progression
  • Generating new and repeat business
  • Developing and maintaining strong relationships with landlords and tenants
  • Liaising with tenants and arranging property viewings
  • Negotiating offers and agreeing new tenancies
  • Ensuring the business is risk-averse and following the highest compliance standards

Requirements

  • Full UK driving licence
  • Minimum of 2 years' experience within residential lettings at a senior negotiator position or higher
  • Ability to work well with others to create a team spirit and an enjoyable working environment
  • Ability to communicate effectively with customers, suppliers, and communities
  • Ability to create and action business plans relevant to the branch
  • Ability to monitor and assess performance of local competitors
  • Strong understanding of current legislation related to residential lettings
  • Ability to manage time-sensitive and high-volume workloads
  • Reputation for delivering outstanding customer service
  • Ability to work under own initiative
  • Good telephone manner
  • Strong IT skills
  • Attention to detail

What We Offer

  • Complete on-target earnings exceeding £60,000 per year
  • £20,000 to £32,000 basic salary
  • Guaranteed bonus of £2,500 for the first 3 months of employment
  • Uncapped commission scheme
  • Elite bonus scheme
  • BMW company car or monthly car allowance
  • Enrolment onto a fully-funded training course
  • Career progression opportunities

Interview Process

  • Full UK driving licence
  • Legal entitlement to live and work in the UK
  • Evidence of right to work in the UK
  • Proof of address
  • National Insurance
  • Drivers licence check


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    OverviewAs a Lettings Branch Manager at Spicerhaart, you will lead a team in delivering exceptional service to both landlords and tenants. This role offers a unique opportunity to work in a dynamic environment where no two days are the same.Benefits of being a Lettings Branch Manager at SpicerhaartCompetitive on-target earnings exceeding £60,000 per...


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    OverviewAs a Lettings Branch Manager at Spicerhaart, you will lead a team in delivering exceptional service to both landlords and tenants. Your role will involve coaching the team to achieve key performance indicators, monitoring and assessing individual team member performance, and encouraging team development and progression.Key ResponsibilitiesLeading...


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    OverviewAs a Lettings Branch Manager at Spicerhaart, you will be responsible for leading a team in delivering exceptional service to both landlords and tenants. Your primary goal will be to generate new and repeat business, while maintaining strong relationships with clients.Key ResponsibilitiesLeading daily meetings with the Lettings teamCoaching the team...


  • Norwich, Norfolk, United Kingdom Connells Group Full time

    Job Title: Residential Lettings TraineeJob Description: We are seeking a highly motivated Trainee Lettings Negotiator to join our residential Lettings team in Norwich. This is a rare opportunity to join our Flagship lettings branch in the heart of Norwich city centre.Key Responsibilities:* Generate and book valuations* Conduct property viewings* Negotiate...


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    OverviewAs a Property Management Manager at Spicerhaart in Norwich, you will lead our property management team, ensuring high-compliance standards and delivering exceptional results.This is a fantastic opportunity to step into a hands-on role where you will work closely with your colleagues on our Lettings team to manage and grow our residential...


  • Norwich, Norfolk, United Kingdom William H Brown Full time

    Senior Lettings NegotiatorAt William H Brown, we're seeking a highly motivated Senior Lettings Negotiator to join our residential Lettings team in Norwich. As a key member of our team, you'll be responsible for generating and booking valuations, conducting accurate market appraisals, and negotiating tenancies to maximise branch income and profitability.Key...


  • Norwich, Norfolk, United Kingdom William H Brown Full time

    Senior Lettings NegotiatorAt William H Brown, we're seeking a highly motivated Senior Lettings Negotiator to join our residential Lettings team in Norwich. As a key member of our team, you'll be responsible for generating and booking valuations, conducting accurate market appraisals, and negotiating tenancies to maximise branch income and profitability.Key...


  • Norwich, Norfolk, United Kingdom William H Brown Full time

    Senior Lettings NegotiatorAt William H Brown, we're seeking a highly motivated Senior Lettings Negotiator to join our residential Lettings team in Norwich. This role involves generating and booking valuations, conducting accurate market appraisals, and negotiating tenancies to maximise branch income and profitability.Key Responsibilities:Generate and book...


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    Overview of RoleThe Residential Lettings Manager role at Spicerhaart is a dynamic opportunity to lead a team in delivering exceptional service to both landlords and tenants. As a key member of the property services group, you will be responsible for overseeing the day-to-day operations of the lettings branch.Benefits and RemunerationThis exciting role comes...


  • Norwich, Norfolk, United Kingdom Connells Group Full time

    We are seeking a dynamic and results-driven Senior Lettings Negotiator to lead our residential Lettings team at Connells Group in Norwich.Key Responsibilities:Generate and book valuationsConduct property viewings and negotiate tenanciesMaximize the overall income and profitability of your branchRequirements:Estate Agency experience as a Lettings Negotiator,...


  • Norwich, Norfolk, United Kingdom William H Brown Full time

    Senior Lettings NegotiatorWe are seeking a highly motivated Senior Lettings Negotiator to join our residential Lettings team in Norwich. As a Senior Lettings Negotiator, you will be responsible for generating and booking valuations, conducting accurate market appraisals/valuations, and negotiating tenancies to maximise the overall income and profitability of...


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    Company OverviewSpicerhaart, the largest independent property services group, seeks a skilled Lettings Branch Manager to lead its team in delivering exceptional service to landlords and tenants.


  • Norwich, Norfolk, United Kingdom TIILI Property & Maintenance Ltd Full time

    About Us:Tiili Property & Maintenance Ltd is a dynamic and forward-thinking estate agency in Norwich, specialising in sales, lettings, HMO management, and property management. We are seeking a driven and ambitious Sales and Lettings Manager to take charge of our sales and lettings divisions, build client relationships, and help grow the business.Key...


  • Norwich, Norfolk, United Kingdom TIILI Estate Agents Full time

    About Us:Tiili Estate Agents is a dynamic and forward-thinking estate agency in Norwich, specialising in sales, lettings, HMO management, and property management.We are seeking a driven and ambitious Sales and Lettings Manager to take charge of our sales and lettings divisions, build client relationships, and help grow the business.Key...


  • Norwich, Norfolk, United Kingdom TIILI Estate Agents Full time

    About Us:Tiili Estate Agents is a dynamic and forward-thinking estate agency in Norwich, specialising in sales, lettings, HMO management, and property management.We are seeking a driven and ambitious Sales and Lettings Manager to take charge of our sales and lettings divisions, build client relationships, and help grow the business.Key...


  • Norwich, Norfolk, United Kingdom TIILI Estate Agents Full time

    About Us:Tiili Estate Agents is a dynamic and forward-thinking estate agency in Norwich, specialising in sales, lettings, HMO management, and property management. We are seeking a driven and ambitious Sales and Lettings Manager to take charge of our sales and lettings divisions, build client relationships, and help grow the business.Key...


  • Norwich, Norfolk, United Kingdom TIILI Property & Maintenance Ltd Full time

    About Us:Tiili Property & Maintenance Ltd is a dynamic and forward-thinking estate agency in Norwich, specialising in sales, lettings, HMO management, and property management. We are seeking a driven and ambitious Sales and Lettings Manager to take charge of our sales and lettings divisions, build client relationships, and help grow the business.Key...


  • Norwich, Norfolk, United Kingdom TIILI Estate Agents Full time

    About Us:Tiili Estate Agents is a dynamic and forward-thinking estate agency in the Norwich area, specialising in sales, lettings, HMO management, and property management. We are seeking a driven and ambitious Property Sales and Lettings Director to lead our sales and lettings divisions, build client relationships, and help grow the business.Key...


  • Norwich, Norfolk, United Kingdom TIILI Estate Agents Full time

    About Us:Tiili Estate Agents is a forward-thinking estate agency based in Norwich, offering comprehensive sales, lettings, HMO management, and property services. We are seeking an ambitious and driven Sales and Lettings Manager to oversee our sales and lettings divisions, build strong client relationships, and contribute to business growth.Key...


  • Norwich, Norfolk, United Kingdom Crown Oil UK Full time

    Job SummaryWe are seeking a highly skilled Branch Manager to oversee the day-to-day operations of our Norwich branch. As a key member of our team, you will be responsible for ensuring the smooth running of all departments and providing guidance and support to your team.Key ResponsibilitiesManage and motivate a team of depot operatives to achieve individual...