Residential Lettings Manager

1 month ago


Norwich, Norfolk, United Kingdom Spicerhaart Full time

About the Role

We are seeking a highly skilled and experienced Lettings Branch Manager to lead our team in delivering exceptional service to landlords and tenants. As a key member of our property services group, you will be responsible for managing a team of lettings professionals and driving business growth through effective leadership and customer service.

Key Responsibilities

  • Lead daily meetings with the lettings team to discuss sales strategies and performance
  • Coach and develop team members to achieve key performance indicators (KPIs)
  • Monitor and assess individual team member performance, including conducting regular one-to-one meetings
  • Encourage team development and progression, and identify opportunities for growth and improvement
  • Focus on generating new and repeat business through strong relationships with landlords and tenants
  • Liaise with tenants to arrange property viewings and negotiate offers
  • Ensure the business is risk-averse and compliant with all regulatory bodies

Requirements

  • Full UK driving licence for a manual vehicle
  • Minimum of 2 years' experience in residential lettings at a senior negotiator position or higher
  • Ability to work well with others to create a team spirit and enjoyable working environment
  • Strong communication and interpersonal skills
  • Ability to create and action business plans relevant to the branch
  • Strong understanding of current legislation related to residential lettings
  • Ability to manage time-sensitive and high-volume workloads
  • Reputation for delivering outstanding customer service
  • Ability to work under own initiative
  • Good telephone manner
  • Strong IT skills (basic Microsoft packages)
  • Attention to detail

What We Offer

  • Competitive salary and bonus scheme
  • Opportunity for career progression and professional development
  • Enrolment onto a fully-funded training course
  • Company car or monthly car allowance

Eligibility

  • Full UK driving licence
  • Legal entitlement to live and work in the UK
  • Proof of right to work in the UK (passport, birth certificate, etc.)


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    OverviewAs a Lettings Branch Manager at Spicerhaart, you will lead a team in delivering exceptional service to landlords and tenants, driving business growth and success in the residential lettings market.Key ResponsibilitiesLead daily meetings with the Lettings team to discuss sales strategies and performance metricsCoach and develop team members to achieve...


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    OverviewAs a Lettings Branch Manager at Spicerhaart, you will lead a team in delivering exceptional service to landlords and tenants, driving business growth and success in the residential lettings market.Key ResponsibilitiesLead daily meetings with the Lettings team to discuss sales strategies and performance metricsCoach and develop team members to achieve...


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    About the RoleWe are seeking a highly skilled and experienced Lettings Branch Manager to lead our team in delivering exceptional service to landlords and tenants. As a key member of our property services group, you will be responsible for managing a team of lettings professionals and driving business growth through effective leadership and customer...


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    About the RoleWe are seeking a highly skilled and experienced Lettings Branch Manager to lead our team in delivering exceptional service to landlords and tenants. As a key member of our property services group, you will be responsible for managing a team of lettings professionals and driving business growth through effective leadership and customer...


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    About the RoleWe are seeking a highly skilled and experienced Lettings Branch Manager to lead our team in delivering exceptional service to landlords and tenants. As a key member of our property services group, you will be responsible for managing a team of lettings professionals and driving business growth through effective leadership and customer...


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    About the RoleWe are seeking a highly skilled and experienced Lettings Branch Manager to lead our team in delivering exceptional service to landlords and tenants. As a key member of our property services group, you will be responsible for managing a team of lettings professionals and driving business growth through effective leadership and customer...


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    OverviewAs a Property Management Manager at Spicerhaart in Norwich, you will lead our property management team, ensuring high-compliance standards and delivering exceptional results.This is a fantastic opportunity to step into a hands-on role where you will work closely with your colleagues on our Lettings team to manage and grow our residential...


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    About the RoleWe are seeking a highly skilled and experienced Lettings Branch Manager to join our team at Spicerhaart. As a key member of our property services group, you will be responsible for leading a team of lettings professionals in delivering exceptional service to our clients.Key ResponsibilitiesLead daily meetings with the lettings team to discuss...


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    About the RoleWe are seeking a highly skilled and experienced Lettings Branch Manager to join our team at Spicerhaart. As a key member of our property services group, you will be responsible for leading a team of lettings professionals in delivering exceptional service to our clients.Key ResponsibilitiesLead daily meetings with the lettings team to discuss...


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    About the RoleWe are seeking a highly skilled and experienced Lettings Branch Manager to join our team at Spicerhaart. As a key member of our property services group, you will be responsible for leading a team of lettings professionals in delivering exceptional service to our clients.Key ResponsibilitiesLead daily meetings with the lettings team to discuss...


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    About the RoleWe are seeking a highly skilled and experienced Lettings Branch Manager to join our team at Spicerhaart. As a key member of our property services group, you will be responsible for leading a team of lettings professionals in delivering exceptional service to our clients.Key ResponsibilitiesLead daily meetings with the lettings team to discuss...


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    About the RoleWe are seeking a highly skilled and experienced Lettings Branch Manager to join our team at Spicerhaart. As a key member of our property services group, you will be responsible for leading a team of lettings professionals in delivering exceptional service to our clients.Key ResponsibilitiesLead daily meetings with the lettings team to discuss...


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    About the RoleWe are seeking a highly skilled and experienced Lettings Branch Manager to join our team at Spicerhaart. As a key member of our property services group, you will be responsible for leading a team of lettings professionals in delivering exceptional service to our clients.Key ResponsibilitiesLead daily meetings with the lettings team to discuss...


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    About the RoleWe are seeking a highly skilled and experienced Lettings Branch Manager to lead our team in delivering exceptional service to landlords and tenants. As a key member of our property services group, you will be responsible for managing a team of lettings professionals and driving business growth through effective leadership and customer...


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    About the RoleWe are seeking a highly skilled and experienced Lettings Branch Manager to lead our team in delivering exceptional service to landlords and tenants. As a key member of our property services group, you will be responsible for managing a team of lettings professionals and driving business growth through effective leadership and customer...


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    OverviewAs a Lettings Branch Manager at Spicerhaart, you will be responsible for leading a team in delivering exceptional service to both landlords and tenants. Your primary goal will be to generate new and repeat business, while maintaining strong relationships with clients.Key ResponsibilitiesLeading daily meetings with the Lettings teamCoaching the team...


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    OverviewAs a Lettings Branch Manager at Spicerhaart, you will be responsible for leading a team in delivering exceptional service to both landlords and tenants. With a strong focus on generating new and repeat business, you will develop and maintain strong relationships with clients, ensuring the business is risk-averse and following the highest compliance...


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    OverviewAs a Lettings Branch Manager at Spicerhaart, you will be responsible for leading a team in delivering exceptional service to both landlords and tenants. With a strong focus on generating new and repeat business, you will develop and maintain strong relationships with clients, ensuring the business is risk-averse and following the highest compliance...


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    About the RoleWe are seeking a highly skilled and experienced Lettings Branch Manager to join our team at Spicerhaart. As a key member of our property services group, you will be responsible for leading a team of lettings professionals in delivering exceptional service to our clients.Key ResponsibilitiesLead daily meetings with the lettings team to discuss...


  • Norwich, Norfolk, United Kingdom Spicerhaart Full time

    About the RoleWe are seeking a highly skilled and experienced Lettings Branch Manager to join our team at Spicerhaart. As a key member of our property services group, you will be responsible for leading a team of lettings professionals in delivering exceptional service to our clients.Key ResponsibilitiesLead daily meetings with the lettings team to discuss...