Medical Office Operations Manager
3 days ago
We are seeking a highly experienced Medical Office Operations Manager to join our team at the University of Massachusetts Medical School. In this role, you will oversee the coordination and administration of disability determinations for all in and out of state contracts.
As a Medical Office Operations Manager, you will be responsible for managing unit workflow, training new and existing staff members, and monitoring customer service phone queues. You will also act as a liaison between agencies and partners and review disability supplements for accuracy and completeness.
The ideal candidate will have 5-7 years of relevant office experience, an Associate's degree in business or a related field, and demonstrated knowledge of medical terminology or willingness to take a course.
This position offers a competitive salary range of $53,000 - $63,000 per year, depending on qualifications and experience.
We offer a dynamic work environment with opportunities for professional growth and development. If you are a strategic thinker with excellent leadership skills, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Manage unit workflow and ensure proper assignment of tasks to team members
- Train new and existing staff members on work functions and job duties
- Monitor customer service phone queues and provide escalation response for front-line staff
- Act as liaison between agencies and partners
- Review disability supplements for accuracy and completeness
Requirements:
- Associate's degree in business or a related field
- 5-7 years of relevant office experience
- Demonstrated knowledge of medical terminology or willingness to take a course
- Knowledge of HIPAA laws and regulations
- Excellent leadership and organizational skills
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