Customer Service Representative
2 months ago
Job Summary:
Pertemps TM is seeking an experienced Claims Call Handler to support their Motor Insurance team. The successful candidate will be responsible for answering inbound calls to support customers with non-complex queries and guide them to the appropriate onward claims journey.
Key Responsibilities:
- Provide excellent customer service to customers with non-complex queries
- Guide customers to the appropriate onward claims journey
- Handle customer inquiries regarding overnight care, outpatient treatment, diagnostic tests, scans, or aftercare
- Help and support customers to get to the right specialist private treatment they need
- Offer solutions and signposting to customers based on their individual needs
Requirements:
- Previous experience working in a call centre environment
- Excellent communication skills
- Able to be empathetic towards customers
- Able to explain things to customers in a clear and understandable way
- Experience of working in insurance is desirable, but not essential
Working Hours: 9am to 5pm, Monday to Friday - 35 hours per week
Pay Rate: £13.14 per hour
-
Sales Representative
1 week ago
Norwich, Norfolk, United Kingdom Service Service Full timeJob Title: Sales RepresentativeAre you a motivated and enthusiastic individual looking for a new challenge? Do you have excellent communication skills and a passion for sales?We are seeking a Sales Representative to join our team at Service Service. As a Sales Representative, you will be responsible for making outbound calls to customers, processing...
-
Customer Service Representative
1 month ago
Norwich, Norfolk, United Kingdom East of England Ambulance Service Trust Full timeCall Handler OpportunityWe are seeking dynamic and hardworking individuals to join our team as Call Handlers within the Contact Centre in Norwich.As a Call Handler, you will be responsible for answering operational calls and providing accurate assistance over the telephone using the appropriate software/triaging tools.You will interact with the public,...
-
Customer Service Representative
1 month ago
Norwich, Norfolk, United Kingdom East of England Ambulance Service Trust Full timeCall Handler OpportunityWe are seeking dynamic and hardworking individuals to join our team as Call Handlers within the Contact Centre in Norwich.As a Call Handler, you will be responsible for answering operational calls and providing accurate assistance over the telephone using the appropriate software/triaging tools.You will interact with the public,...
-
Customer Service Representative
6 days ago
Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full timeWe're seeking a highly motivated and personable IT-literate customer service professional to join our professional services organisation.The customer service team provides support to multiple e-commerce web shops daily, through telephone, email, and online chat support.As a customer-focused individual with a proactive approach, you'll thrive in a fast-paced...
-
Customer Service Representative
2 weeks ago
Norwich, Norfolk, United Kingdom Reed Full timeWe are seeking a skilled Customer Service Representative to join our team at Reed. This role involves handling customer inquiries and providing exceptional service via telephone, email, or face-to-face interactions.The ideal candidate will possess experience in a fast-paced, customer-focused environment and be proficient in handling multiple software...
-
Customer Service Representative
1 week ago
Norwich, Norfolk, United Kingdom Wheatstone Solutions Full timeA new opportunity has arisen for a Customer Service Representative to join Wheatstone Solutions, a leading provider of recruitment services. The successful candidate will be responsible for delivering exceptional customer care to homeowners in the Norwich area.The Role:Reporting to the Head of Department, the Customer Service Representative will provide a...
-
Customer Service Representative
2 weeks ago
Norwich, Norfolk, United Kingdom Aviva Full timeCustomer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Aviva. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, processing and servicing their home insurance policies, and gathering the necessary information to ensure...
-
Customer Service Representative
2 weeks ago
Norwich, Norfolk, United Kingdom Aviva Full timeCustomer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Aviva. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, processing and servicing their home insurance policies, and gathering the necessary information to ensure...
-
Customer Service Representative
2 weeks ago
Norwich, Norfolk, United Kingdom The VPS Group Full timeCustomer Service RepresentativeAt Evander, we are seeking a skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Communicate effectively with clients, customers, and internal stakeholders to resolve...
-
Ambulance Service Representative
4 weeks ago
Norwich, Norfolk, United Kingdom East of England Ambulance Service Trust Full timeJob Title: Ambulance Service RepresentativeWe are seeking a skilled and dedicated individual to join our team as an Ambulance Service Representative. As a key member of our Contact Centre in Norwich, you will play a vital role in providing exceptional customer service to our patients and the public.The successful candidate will be responsible for answering...
-
Ambulance Service Representative
4 weeks ago
Norwich, Norfolk, United Kingdom East of England Ambulance Service Trust Full timeJob Title: Ambulance Service RepresentativeWe are seeking a skilled and dedicated individual to join our team as an Ambulance Service Representative. As a key member of our Contact Centre in Norwich, you will play a vital role in providing exceptional customer service to our patients and the public.The successful candidate will be responsible for answering...
-
Customer Service Representative
1 week ago
Norwich, Norfolk, United Kingdom BT Group Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at EE. As a Customer Service Representative, you will be the face of our brand, providing exceptional customer service and building lasting relationships with our customers.Key ResponsibilitiesProvide excellent customer service, responding to customer inquiries and resolving...
-
Customer Service Representative
1 week ago
Norwich, Norfolk, United Kingdom World Fuel Services Full timeAt World Kinect, our employees are the key to our global success.The Customer Service Representative is an integral part of the Watson Team, a fast-paced customer service team with a responsibility for delivering an exceptional customer experience to customers in the UK.Reporting to the customer service team leader, the Customer Service Representative is an...
-
Customer Service Representative
1 week ago
Norwich, Norfolk, United Kingdom The VPS Group Full timeCustomer Service RepresentativeAt Evander, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Communicate effectively with clients, customers, and internal stakeholders to...
-
Customer Service Representative
5 days ago
Norwich, Norfolk, United Kingdom The VPS Group Full timeCustomer Service RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at The VPS Group. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring seamless communication with our clients, stakeholders, and internal teams.Key...
-
Customer Service Representative
2 weeks ago
Norwich, Norfolk, United Kingdom World Fuel Services Full timeAt World Kinect, our employees are the key to our global success.The Customer Service Representative is an integral part of the Watson Team, a fast-paced customer service team with a responsibility for delivering an exceptional customer experience to customers in the UK.Reporting to the customer service team leader, the Customer Service Representative is an...
-
Customer Service Representative
2 months ago
Norwich, Norfolk, United Kingdom Norwich Airport Full timeJob DescriptionMain ResponsibilitiesThe Customer Service Representative will be responsible for providing exceptional customer service to passengers at Norwich Airport. This will include checking in passengers and baggage, handling customer inquiries, and ensuring that all documentation is completed accurately and efficiently.Key DutiesCheck in passengers...
-
Customer Service Representative
2 months ago
Norwich, Norfolk, United Kingdom Norwich Airport Full timeJob DescriptionMain ResponsibilitiesThe Customer Service Representative will be responsible for providing exceptional customer service to passengers at Norwich Airport. This will include checking in passengers and baggage, handling customer inquiries, and ensuring that all documentation is completed accurately and efficiently.Key DutiesCheck in passengers...
-
Customer Service Representative
2 weeks ago
Norwich, Norfolk, United Kingdom World Fuel Services Full timeAt World Kinect, our employees are the key to our global success.The Customer Service Representative is an integral part of the Watson Team, a fast-paced customer service team with a responsibility for delivering an exceptional customer experience to customers in the UK.Reporting to the customer service team leader, the Customer Service Representative is an...
-
Customer Service Representative
2 weeks ago
Norwich, Norfolk, United Kingdom Tesco Full timeAbout the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Tesco. As a key member of our store team, you will be responsible for delivering exceptional customer service, working closely with colleagues to ensure a seamless shopping experience.Key ResponsibilitiesProvide outstanding customer service, responding...