Branch Support Specialist

2 weeks ago


Banbury, Oxfordshire, United Kingdom Leeds Building Society Full time

About the Role:

The Financial Services Assistant will be responsible for providing high-quality customer service and support to our customers in our branch. This role requires excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.

Main Responsibilities:

  • Deal with customer enquiries and resolve issues in a timely and efficient manner
  • Process customer transactions, including opening savings accounts and conducting cash transactions
  • Maintain accurate and up-to-date customer records
  • Participate in sales initiatives and promote products and services to customers

Requirements and Qualifications:

  • Relevant qualifications and experience in financial services
  • Excellent customer service skills and ability to work in a fast-paced environment
  • Good numerical skills and attention to detail
  • Ability to work effectively as part of a team and build strong relationships with colleagues and customers

Salary and Benefits:

The successful candidate will receive a salary of £28,000 - £32,000 per annum, depending on experience. We also offer a comprehensive benefits package, including life assurance, pension scheme, and childcare vouchers.



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