Head of Contract Performance

2 weeks ago

Manchester, United Kingdom Core3 | B Corp™ Full time
Job Description

Core3 | B Corp™ is seeking a seasoned professional to lead our contract management and billing operations. As the Head of Contract Performance, you will be responsible for ensuring the accuracy and efficiency of our commercial contracts and billing processes.

Key Responsibilities:

  • Contract Negotiation & Compliance: Oversee the negotiation, compliance, and optimization of commercial contracts to ensure alignment with regulatory standards.
  • Billing Accuracy & Resolution: Lead efforts to resolve billing errors and ensure timely and accurate billing.
  • Reporting: Produce regular reports on billing errors, progress, and overall performance to provide visibility across key functional teams.
  • Data Validation: Work closely with the Operations team to validate meter readings, HH & NHH data, non-commodity costs, VAT rules, CCL exemptions, and other bill components.
  • Ad Hoc Projects: Engage in special projects to improve systems and processes, demonstrating a proactive and creative approach.
  • Collaboration: Work closely with the operations, risk, and finance teams to ensure accurate and timely contract and billing processing.

Management & Leadership:

  • Team Support & Mentoring: Mentor junior team members, providing guidance on contract origination strategies and deal execution.
  • Stakeholder Management: Collaborate with key internal stakeholders, including executives, commercial leads, and sales teams to ensure alignment on billing frameworks.

System & Data Management:

  • System Enhancement: Assist in evaluating and implementing billing software upgrades, ensuring systems meet business requirements.
  • Data Integration: Support seamless data flow between contract management and other business systems.

Development Expectations:

  • Process Optimization: Continuously seek out opportunities to improve billing systems, enhancing accuracy and transparency.
  • Regulatory Knowledge: Stay current with industry regulations (e.g., Ofgem guidelines), ensuring all billing processes comply with regulatory requirements.
  • Professional Development: Pursue training and certifications to enhance knowledge within the energy billing and contract management domains.

Deliverables:

  • Ensure all commercial contracts comply with industry standards and regulatory guidelines.
  • Perform regular contract audits and risk assessments, ensuring internal alignment.
  • Maintain transparency of contract performance metrics across the organization.
  • Proven track record managing commercial contracts and billing under tight deadlines.

Skills:

  • Strong analytical, mathematical, and financial acumen.
  • Proficiency in MS Office and SQL (preferred).
  • Language proficiency (e.g., French, Spanish, German, Italian, Mandarin, Japanese, or Arabic) is a bonus.

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