Care Coordinator

4 weeks ago


Oldham, Oldham, United Kingdom Gtd Healthcare Full time

About the Role

We are seeking a highly organized and communicative Care Coordinator to join our team at Gtd Healthcare. As a Care Coordinator, you will be the first point of contact for healthcare professionals, patients, and their relatives accessing urgent and non-urgent care services across the Oldham area.

Main Responsibilities

  • Deliver a high-quality healthcare coordination service to patients and healthcare professionals.
  • Accurately record on a range of clinical systems all relevant data for each contact and direct appropriately.
  • Undertake the booking of appointments across a number of healthcare services.
  • Liaise with the Senior Care Coordinator and Clinical Shift Lead regarding any operational issues affecting the flow of patients and ensure excessive waiting times do not occur.
  • Coordinate the arrangement of any follow-up care as directed by the Senior Care Coordinator or clinical team.
  • Liaise with the multi-disciplinary team to ensure the smooth running of the service.
  • Liaise with NHS 111 service regarding patients who are out of area, duplicate calls, or incomplete information.

Requirements

  • Good standard of education.
  • Excellent organization skills.
  • Ability to communicate effectively within a multi-disciplinary environment.
  • Commitment to training, attendance at meetings, and ongoing development.
  • Ability to work as part of a team.
  • Ability to work on own initiative.
  • Ability to maintain confidentiality.
  • Polite, friendly, pleasant telephone manner.
  • Able to work under pressure/meet deadlines.

About Us

At Gtd Healthcare, we believe we do things differently. Our not-for-profit ethos, with a drive to innovate care, offers patients the best experience possible and a unique opportunity to transform services.

Benefits

  • Working for a values-driven organization.
  • Real living wage employer.
  • Access to Wagestream, which provides flexible and on-demand access to stream your pay during the month, in real-time, when picking up extra shifts.
  • 30 days annual leave, rising to 32 after five years of continuous service.
  • Flexible pension benefits, including the NHS pension scheme.
  • Flexible working hours and policies.
  • Family-friendly and carer policies.
  • Opportunities to apply for innovation and quality awards.
  • Access to Gtd Healthcare's wellbeing initiatives, which offer a wide range of tools and resources.
  • Gtd Healthcare social and fun activities.
  • Cycle to work scheme.

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