Retail Customer Advisor

3 weeks ago


Poole, Poole, United Kingdom Three Full time

About Three

At Three, we're passionate about delivering better connectivity every day for every customer. We're a dynamic and inclusive team that values diversity and supports each other in our pursuit of excellence.

Job Description

We're seeking a talented Retail Customer Advisor to join our team. As a Retail Customer Advisor, you'll be the face of our company, engaging with customers and providing exceptional service to ensure their needs are met.

Key Responsibilities

  • Provide outstanding customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
  • Stay up-to-date with product knowledge and promotions to effectively communicate with customers and meet their needs.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.

What We Offer

  • A competitive hourly rate of £12.
  • A brand new smartphone on an Unlimited data plan.
  • An on-target bonus of 25%, paid out monthly based on store performance.
  • Individual bonus accelerators for high performers.
  • Great discounts with our Perks at Work scheme.
  • Excellent training and development opportunities to support your career growth.

Requirements

  • Experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • A willingness to learn and adapt to new situations.

Why Join Three?

We're a company that values our people and provides opportunities for growth and development. If you're passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we'd love to hear from you.


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