Customer Service Representative
4 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor in our Pavers store in Poole. As a Customer Advisor, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and achieving daily sales targets.
Key Responsibilities
- Deliver exceptional customer service and provide a positive shopping experience
- Advise customers on shoe care and accessories to complement their needs
- Meet daily sales targets and achieve key performance indicators (KPIs)
- Work collaboratively as part of a team to maintain store standards and product placements
What We Offer
- A competitive hourly rate of £11.70 (increasing to £12.05 after completing the required retail induction)
- A generous staff discount scheme, which can be shared with family and friends
- Holiday entitlement, which increases with service
- Company contribution pension
- Access to the Pavers Foundation and the Pavers Academy
Requirements
- Previous experience in a sales or customer service role is desirable
- Good availability, including weekends and weekdays
- A 'can-do' attitude and a passion for delivering exceptional customer service
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