Customer Service Representative
4 weeks ago
About the Role
We are seeking a talented Customer Service Representative to join our team at Three. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring that our customers have an outstanding experience when visiting our stores.
Key Responsibilities
- Provide excellent customer service and support to our customers
- Work closely with the store team to achieve sales and customer service targets
- Develop and maintain a thorough knowledge of our products and services
- Engage with customers to understand their needs and provide solutions
- Work collaboratively with the store team to achieve business objectives
What We Offer
- A competitive hourly rate of £12
- A brand new smartphone on an Unlimited data plan
- An on-target bonus of 25%, paid out monthly based on store performance
- Individual bonus accelerators for high performers
- Great discounts with our Perks at Work scheme
- Great training courses and career development opportunities
Requirements
- Experience in a customer-facing role
- Excellent communication skills
- Ability to work in a fast-paced environment
- Willingness to learn and develop new skills
About Three
Three is a leading mobile network operator in the UK, providing a wide range of mobile services to our customers. We are committed to delivering exceptional customer service and providing our customers with the best possible experience.
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