Customer Service Representative

4 weeks ago


Poole, Poole, United Kingdom Three Full time

About the Role

We are seeking a talented Customer Service Representative to join our team at Three. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring that our customers have an outstanding experience when visiting our stores.

Key Responsibilities

  • Provide excellent customer service and support to our customers
  • Work closely with the store team to achieve sales and customer service targets
  • Develop and maintain a thorough knowledge of our products and services
  • Engage with customers to understand their needs and provide solutions
  • Work collaboratively with the store team to achieve business objectives

What We Offer

  • A competitive hourly rate of £12
  • A brand new smartphone on an Unlimited data plan
  • An on-target bonus of 25%, paid out monthly based on store performance
  • Individual bonus accelerators for high performers
  • Great discounts with our Perks at Work scheme
  • Great training courses and career development opportunities

Requirements

  • Experience in a customer-facing role
  • Excellent communication skills
  • Ability to work in a fast-paced environment
  • Willingness to learn and develop new skills

About Three

Three is a leading mobile network operator in the UK, providing a wide range of mobile services to our customers. We are committed to delivering exceptional customer service and providing our customers with the best possible experience.



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