Customer Service Representative

3 weeks ago


Poole, Poole, United Kingdom Tesco Full time
About the Role

We are looking for a Customer Service Representative to join our team at Tesco. As a Customer Service Representative, you will be the face of our store, providing excellent customer service and ensuring that every customer leaves feeling satisfied and valued.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Work closely with the sales team to achieve sales targets and drive business growth.
  • Maintain a safe and secure environment for customers and colleagues, adhering to all health and safety guidelines.
  • Contribute to a positive and inclusive store culture, promoting diversity and equality for all colleagues and customers.
  • Participate in ongoing training and development to improve sales and customer service skills.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A passion for delivering exceptional customer service and ensuring customer satisfaction.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively.
  • Basic mathematical skills and accuracy when handling cash and operating a till.
  • Availability to work a variety of shifts, including evenings and weekends.
What We Offer
  • A competitive hourly rate and opportunities for career progression.
  • A comprehensive training program to develop sales and customer service skills.
  • Opportunities to work with a dynamic and diverse team, promoting a positive and inclusive store culture.
  • A range of benefits, including holiday pay, pension scheme, and discounts on Tesco products.


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