Customer Service Representative
3 weeks ago
About the Role
We are seeking a Customer Service Representative to join our team at Tesco Shore Rd Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, working closely with colleagues to ensure a seamless shopping experience.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of customer service and store appearance.
- Process transactions accurately and efficiently, handling customer payments and operating the till system.
- Participate in visual merchandising and stock management activities, maintaining a visually appealing store display and ensuring stock levels are maintained.
- Contribute to a positive and inclusive store culture, promoting Tesco's values and behaviors.
What We Offer
- A competitive hourly rate, with opportunities for pay progression.
- A range of benefits, including holiday pay, pension scheme, and access to wellbeing services.
- Opportunities for career development and progression within the company.
- A fun and supportive work environment, with a focus on teamwork and collaboration.
Requirements
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- A positive and enthusiastic attitude, with a commitment to delivering exceptional customer service.
- Ability to work flexibly, including weekends and bank holidays.
- Basic numeracy and literacy skills, with the ability to operate a till system and process transactions accurately.
What's Next
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please apply online or visit your local Tesco store to discuss this opportunity further.
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