Customer Service Representative

2 weeks ago


Poole, Poole, United Kingdom Tesco Full time
About the Role

We are seeking a dedicated and enthusiastic individual to join our Tesco team as a Customer Service Representative. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities

• Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
• Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring a safe and welcoming space for customers.
• Process transactions accurately and efficiently, handling customer payments and returns with a smile.
• Participate in visual merchandising and store displays, ensuring our products are presented in an attractive and appealing way.
• Contribute to achieving sales targets by promoting products and services to customers, and providing recommendations to enhance their shopping experience.

What We Offer

• Competitive hourly rate, with opportunities for pay increases and bonuses.
• Comprehensive training and development program, equipping you with the skills and knowledge to succeed in your role.
• Opportunities for career progression and advancement within the company.
• A dynamic and supportive work environment, with a focus on teamwork and collaboration.
• Access to exclusive discounts and benefits, including a colleague discount card and free wellbeing services.

About Us

Tesco is a leading retailer, committed to serving our customers, communities, and planet with a little better every day. We value diversity, equity, and inclusion, and strive to create a workplace where everyone feels welcome and valued. If you're passionate about delivering exceptional customer service and working in a dynamic retail environment, we'd love to hear from you

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