Customer Service Advisor – Advisor Services
4 weeks ago
Job Summary
We're seeking a skilled Customer Service Advisor to join our Advisor Services team at Vitality. As a key point of contact for our business partners, you'll provide exceptional support with admin, queries, and questions, ensuring seamless communication in a business-to-business environment.
About the Role
This is a varied role that includes taking inbound calls and communicating via email. You'll need to be organised, computer-literate, and 100% professional, with a strong focus on interacting in a professional yet personable manner.
What We Offer
As a Customer Service Advisor at Vitality, you'll enjoy a fun, buzzy environment, a bonus for great performance, and the opportunity to make a real difference in people's lives. If you're a team player with excellent communication skills, we'd love to hear from you.
Key Responsibilities
- Provide exceptional support to business partners via phone and email
- Manage admin tasks and queries efficiently
- Communicate effectively in a business-to-business environment
- Work collaboratively as part of a dynamic team
Requirements
To thrive in this role, you'll need:
- Excellent communication and interpersonal skills
- Organisational and time management skills
- Proficiency in computer software and systems
- A professional and personable approach
About Vitality
We're a leading health and life insurance provider dedicated to making the world a healthier place. Our team is passionate about delivering exceptional customer experiences and making a real difference in people's lives.
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