Organizational Systems Trainer

5 days ago


East Liverpool, Ohio, United Kingdom Austin Fraser Full time

Join our team of experts as a Digital Learning Specialist

Austin Fraser are seeking an experienced Learning and Development (L&D) Trainer to join our Systems Training Team. As a key member of the team, you will play a vital role in creating and delivering high-quality training content to support the rollout of our new Care Management System.

The successful candidate will be responsible for updating existing content, developing new training materials, and delivering coaching and support through digital and face-to-face channels. With a focus on digital engagement, you will promote the organisation's systems and platforms to all staff, ensuring seamless adoption and efficient use.

Key Responsibilities:

  • Develop and deliver effective training programs to enhance staff skills and knowledge.
  • Collaborate with the Systems Training Manager to develop training rollout plans, aligning with organisational goals and objectives.
  • Provide coaching and support to staff to ensure they have the necessary skills and knowledge to effectively use organisational systems.
  • Maintain in-depth knowledge of operational systems, especially those supporting frontline teams, and act as the knowledge expert on systems.
  • Encourage and guide best practices for efficient system use throughout the organisation.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to present complex information in a clear and concise manner.
  • Strong technical skills, with experience of working with Microsoft applications and other digital tools.
  • A deep understanding of learning and development principles, with experience of designing and delivering effective training programmes.
  • Experience of working in a similar role, preferably within a healthcare or social care setting.
  • An ability to work flexibly, including occasional travel and evening/weekend work.

We Offer:

  • Salary: £35,000 per annum, based on experience.
  • Pension scheme: We offer a contributory pension scheme, enabling you to save for your future.
  • Professional development: We invest in our employees' ongoing professional development, providing opportunities for training and career progression.
  • Flexible working: We offer flexible working arrangements, including remote working options, to support work-life balance.


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