Training Content Developer

18 hours ago


East Liverpool, Ohio, United Kingdom Austin Fraser Full time

Austin Fraser is seeking an experienced Learning and Development (L&D) Trainer to join our Systems Training Team. As a key member of the team, you will play a vital role in creating and delivering high-quality training content to support the rollout of our new Care Management System.

The successful candidate will be responsible for updating existing content, developing new training materials, and delivering coaching and support through digital and face-to-face channels. With a focus on digital engagement, you will promote the organisation's systems and platforms to all staff, ensuring seamless adoption and efficient use.

You will work closely with operational teams to enhance data accuracy and promote best practices, identifying areas for improvement and implementing solutions. As a digital ambassador, you will maintain in-depth knowledge of operational systems, especially those supporting frontline teams, and act as the knowledge expert on systems, encouraging and guiding best practices for efficient system use.

Key Responsibilities:

  • Maintain and create training content to support organisational systems, ensuring compliance with regulatory requirements and best practices.
  • Collaborate with the Systems Training Manager to develop effective training rollout plans, aligning with organisational goals and objectives.
  • Deliver training through face-to-face and digital channels, utilising Microsoft applications and other digital tools to support training programmes.
  • Assess staff digital skills and knowledge to ensure competence, providing one-on-one and small group coaching to further develop system skills and knowledge.
  • Act as the knowledge expert on systems, promoting best practices and efficient system use throughout the organisation.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to present complex information in a clear and concise manner.
  • Strong technical skills, with experience of working with Microsoft applications and other digital tools.
  • A deep understanding of learning and development principles, with experience of designing and delivering effective training programmes.
  • Experience of working in a similar role, preferably within a healthcare or social care setting.
  • An ability to work flexibly, including occasional travel and evening/weekend work.

We Offer:

  • Salary: £35,000 per annum, based on experience.
  • Pension scheme: We offer a contributory pension scheme, enabling you to save for your future.
  • Professional development: We invest in our employees' ongoing professional development, providing opportunities for training and career progression.
  • Flexible working: We offer flexible working arrangements, including remote working options, to support work-life balance.

About Austin Fraser:

Austin Fraser is a leading recruitment agency providing temporary and permanent staffing solutions across various industries. Our mission is to deliver exceptional service and results-driven solutions to our clients and candidates alike.



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