Hospitality Services Director

4 days ago


Tadworth, Surrey, United Kingdom Hamilton Mayday Full time
Hospitality Services Director

We are seeking a dynamic and experienced Hospitality Services Director to join our team at Hamilton Mayday in KT20, Surrey. This exciting role offers a competitive salary of £45,000 per annum for a 40-hour week, Monday to Friday.

The successful candidate will have a strong background in hospitality management, with a proven track record in leading high-performing teams and driving business growth. They will be responsible for developing and implementing strategies to enhance customer satisfaction, improve operational efficiency, and increase revenue.

This is an excellent opportunity for a seasoned hospitality professional to take on a challenging and rewarding role, with the potential for career advancement and professional development.

Key Responsibilities:

  • Develop and implement strategic plans to drive business growth, improve customer satisfaction, and increase revenue
  • Lead and motivate a high-performing team, ensuring excellent service standards are consistently met
  • Collaborate with cross-functional teams to identify opportunities for process improvement and cost reduction
  • Analyze data and trends to inform decision-making and drive business outcomes
  • Foster positive relationships with clients, colleagues, and suppliers, promoting a culture of excellence and teamwork

Requirements:

  • Proven experience in a senior hospitality management role, ideally within B&I/contract catering
  • Demonstrated ability to develop and implement strategic plans, drive business growth, and improve customer satisfaction
  • Strong leadership and communication skills, with the ability to motivate and guide a team
  • Excellent analytical and problem-solving skills, with a focus on delivering results
  • Able to work independently and as part of a team, with a flexible approach to workload and deadlines


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