Catering Operations Manager

2 weeks ago


Tadworth, Surrey, United Kingdom Hamilton Mayday Full time

About the Role

The Catering General Manager is a key position at Hamilton Mayday, responsible for overseeing the catering operation across our busy site in KT20, Surrey. With an approximate headcount of 300-400 people, this individual will lead a team that provides high-quality food and beverage services.

As the Catering General Manager, you will be responsible for ensuring seamless day-to-day operations, maintaining exceptional customer service standards, and driving revenue growth through innovative menu offerings and promotions.

Salary: £45,000 per annum

Location: KT20, Surrey

About Us

HAMILTON MAYDAY is a leading hospitality company with a reputation for delivering exceptional dining experiences. Our team is passionate about providing top-notch service and creating memorable moments for our guests.

Your Responsibilities

  1. Lead a team of chefs, servers, and other support staff to deliver outstanding food and beverage services.
  2. Develop and implement strategies to increase revenue, improve efficiency, and enhance customer satisfaction.
  3. Maintain impeccable quality standards, adhering to health and safety regulations and ensuring compliance with food safety protocols.
  4. Collaborate with cross-functional teams to plan and execute special events, menu launches, and marketing campaigns.
  5. Stay up-to-date with industry trends, best practices, and regulatory requirements to drive continuous improvement.

Requirements

  • Proven track record as a Catering General Manager or equivalent role in a similar environment.
  • Strong leadership skills, with the ability to motivate and develop a high-performing team.
  • Excellent communication and interpersonal skills, with the capacity to build strong relationships with colleagues, clients, and suppliers.
  • Degree-level education in Hospitality Management, Culinary Arts, or related field (desirable).
  • Ambitious and results-driven, with a passion for innovation and excellence.


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