Senior Field Service Operations Manager
1 week ago
We are on the hunt for an exceptional leader to spearhead our field service operations across Gloucestershire, covering key areas including Birmingham, Wales, and the Southwest. This exciting opportunity comes with a competitive salary of £50,000 per year.
About the RoleThis is your chance to join Concept Resourcing as a Senior Field Service Operations Manager and take charge of our team's productivity and success. As a seasoned professional in engineering and team development, you will be responsible for driving growth, fostering collaboration, and ensuring operational excellence. Your leadership skills will be pivotal in shaping the future of our business.
Responsibilities:- Team Development: Develop and implement comprehensive training programs to enhance the skills and knowledge of our Senior Service Engineers. Encourage a culture of continuous feedback and collaboration.
- Operational Efficiency: Monitor adherence to company processes and policies, addressing any deviations promptly to maintain high standards.
- Leadership: Provide guidance and oversight to our Field Service teams, driving them towards operational excellence and business growth.
- Performance Improvement: Analyze team performance and identify opportunities for improvement, implementing strategies to drive progress and success.
To excel in this role, you should possess excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders. Proficiency in relevant tools and software is essential, along with a customer-centric mindset and a strong focus on satisfaction and service quality. Regular travel within the assigned region and occasional nationwide trips are required.
What We Offer- A competitive salary of £50,000 per year.
- Opportunities for career development and progression.
- A comprehensive benefits package, including pension, private health, and dental care.
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