Police Enquiry Officer

4 weeks ago


Exeter, Devon, United Kingdom Dorset Police Full time

About the Role

The Police Enquiry Officer will be the first point of contact for reported crimes and incidents of a policing nature coming to the front offices and via 101 and other non-urgent means.

The role includes:

  • Providing an initial response to a wide range of enquiries from the public and other agencies, which may include offering advice, information and guidance on legislation, policing responsibilities, and police complaints and, where appropriate and necessary, 'signposting' to partner agencies.
  • Receiving and recording information appropriately and accurately.
  • Dealing supportively and reassuringly with witnesses, victims, and the general public escalating to other police resources where appropriate.

What You Will Get

As a Police Enquiry Officer, you will receive a competitive salary with yearly increments, 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers), and access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties.

Key Requirements

The ideal candidate will have a proven customer focus approach, excellent communication skills, including experience of dealing with conflict, and the ability to work under challenging and difficult circumstances.

How to Apply

To apply for this role, click the 'apply' button below, you will then be taken to a registration page. Please complete this registration form to create an account, once created you will be taken to the application.



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