International Customer Service Representative
4 weeks ago
Customer Service Role for Export Team
Boutinot Wines is seeking a skilled Customer Service Professional to join our export team. The ideal candidate will have a strong background in customer service and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Provide exceptional customer service to our international clients, responding to their inquiries and resolving any issues in a timely and professional manner.
- Work closely with our sales team to ensure that customer needs are met and that sales targets are achieved.
- Collaborate with our suppliers and partners to ensure timely and accurate delivery of products to our customers.
- Manage and maintain accurate records of customer orders, payments, and communication.
- Develop and maintain strong relationships with our customers, understanding their needs and preferences to provide tailored solutions.
Requirements:
- Exceptional customer service skills, with a strong ability to communicate effectively with customers.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues, suppliers, and customers.
- Proficiency in Microsoft Office and other software applications, with the ability to adapt quickly to new technology.
- Knowledge of export regulations and procedures, with the ability to ensure compliance with all relevant laws and regulations.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and growing company.
- Professional development and training opportunities.
- A collaborative and supportive work environment.
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