German Customer Service Representative

1 month ago


Stockport, Stockport, United Kingdom Bonbon Languages Full time
Overview

Bonbon Languages is a dynamic company making a difference in the medicinal CBD industry. We are seeking a German-speaking customer service specialist to join our team.

Salary and Benefits

The estimated salary for this role is $45,000 - $55,000 per year, depending on experience. Our company offers excellent benefits, including remote work options and opportunities for professional growth.

Job Description

As a Customer Service Specialist, you will be responsible for handling customer inquiries via email and live chat, mainly focused on deliveries and product details. You will also assist customers with prescription-strength CBD products, liaise with doctors to obtain advice and adjust prescriptions as needed, manage issues related to delayed or missing shipments, and maintain accurate records of customer interactions, prescriptions, and deliveries.

Required Skills and Qualifications
  • German fluency (written and spoken)
  • Customer service experience, especially in healthcare, pharmaceuticals, or wellness
  • Strong written communication skills and attention to detail
  • Confident in working with healthcare professionals and handling sensitive health-related issues
  • Able to work remotely and manage time effectively
Bonuses and Perks

This role offers a unique opportunity to work with a highly respected CEO and be part of a fully remote team. You will have the chance to grow professionally and make a real impact in the medicinal CBD industry.



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