Customer Service Representative

3 days ago


Stockport, Stockport, United Kingdom Performance Resourcing Full time

**Become a Key Member of Our Team:**

We are seeking a highly motivated Service Advisor to join our successful motor retail group in Stockport. As a key member of our team, you will play a vital role in delivering exceptional customer service and driving business growth.

Your Key Responsibilities:

  • Provide excellent customer service, ensuring a positive experience for every visitor.
  • Accurately record vehicle details and service requirements.
  • Convert VHC identified work requirements into sales opportunities.
  • Manage reception administration, including job cards and invoicing.

About the Role:

  • Experience as a Service Advisor, Service Receptionist, or Aftersales Advisor in a franchised car dealership.
  • Knowledge of CDK/ADP/Keyloop Dealer Management System (an advantage).
  • A positive attitude and passion for customer service.

What's on Offer:

  • £28,000 starting salary, with a guaranteed bonus for the first 3 months.
  • Realistic On-Target Earnings (OTE) of £40,000.
  • 23 days holiday, increasing with service (excluding Bank Holidays).
  • Ongoing training and development opportunities.
  • Regular pay and performance reviews.
  • A contributory pension scheme.


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