Customer Service Representative

3 days ago


Stockport, Stockport, United Kingdom Bonbon Languages Full time

**About the Role:**

We are seeking a skilled Customer Service Representative to join our team at Bonbon Languages. As a German Language Support Specialist, you will be responsible for handling customer inquiries via email and live chat, primarily focused on deliveries and product details.

The ideal candidate will have strong written communication skills, be fluent in German and English, and have previous experience in customer service, preferably in the healthcare or pharmaceutical sectors.

**Key Responsibilities:**

  • Handle customer inquiries via email and live chat
  • Assist customers with their prescription-strength CBD products
  • Liaise with doctors to obtain advice and adjust prescriptions as needed
  • Manage issues related to delayed or missing shipments

**Benefits:**

  • Fully remote work arrangement
  • Opportunity to work with an inspiring CEO
  • Excellent benefits package
  • Competitive salary: up to £30,000


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