Customer Service Representative
2 weeks ago
About this role
We're seeking an experienced Customer Service Representative to join our Transport team. As the first point of contact for customers, you'll be responsible for delivering exceptional service and resolving queries efficiently.
Key responsibilities
- Provide timely and effective solutions to customer inquiries
- Build strong relationships with customers to drive satisfaction and loyalty
- Collaborate with colleagues to resolve complex issues and improve processes
About working with us
At Lloyds Banking Group, we're committed to creating a values-led culture that reflects the diversity of our customers and communities. We're passionate about making a difference and want you to be part of our journey.
What you'll need
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong customer service skills and a passion for delivering exceptional experiences
We offer
- A competitive salary and bonus scheme
- A comprehensive training program to support your development
- A range of benefits, including a generous pension contribution and annual leave
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