Luggage Porter

4 weeks ago


London, Greater London, United Kingdom Firmdale Hotels Full time

We are seeking a highly motivated and enthusiastic Luggage Porter to join our front of house team at Firmdale Hotels.

As a Luggage Porter, you will be responsible for ensuring the smooth running of daily operations at our concierge desk, delivering exceptional service to our guests and providing a warm and welcoming experience.

Key responsibilities will include:

  • Ensuring all guest requests are met in an efficient and timely manner
  • Providing excellent attention to detail and organisational skills
  • Working closely with the front office team to deliver inspirational service

We offer a range of benefits, including:

  • Competitive hourly rate
  • Discounts and perks platform
  • Wage stream - an employee app to stream your wages before payday
  • Paid overtime
  • Flexibility
  • No split shifts
  • Cycle to work scheme
  • Uniform and meals provided
  • Uniforms dry cleaned
  • Discounted personal dry cleaning
  • Social events, wellbeing and team activities
  • Award winning training opportunities and career development
  • Fully funded English lessons
  • One paid volunteering day per year
  • Firmdale experience and long service vouchers

Requirements:

  • Keen and willingness to work as part of a team
  • Customer focussed
  • Warmth and impeccable presentation
  • Passion for detail
  • Enthusiasm

About Firmdale Hotels:

Firmdale Hotels is an international award winning group comprising of 10 high end luxury hotels and 8 bars and restaurants in London and New York.

We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done.


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