Luggage Porter

4 weeks ago

London, Greater London, United Kingdom The Landmark London Full time

Delivering Exceptional Guest Experiences

The Landmark London is seeking a highly skilled and dedicated Luggage Porter to join our Concierge Team. As a key member of our team, you will be responsible for delivering memorable moments and five-star service to our guests.

Main Responsibilities:

  • Deliver luggage in line with LQA leading standards, within 10 minutes of guest arrival.
  • Assist departing guests with their luggage and transportation arrangements.
  • Provide directions or general information to guests or patrons as may be required.
  • Notify the Chief Concierge, Assistant Concierge, and/or Assistant Manager on duty of any guest problems or complaints.

What We Offer:

  • A competitive salary of £23,795.20 + service charge.
  • Pension with company contributions.
  • 50% discount in all our restaurants and Spa treatments across our properties.
  • Team member and Friends & Family rates across our properties.
  • Complimentary stay after passing probation.
  • Extensive discounts on our benefits platform.
  • Access to private medical insurance.
  • Interest-free season ticket loan.
  • Employee Assistance Programme - 24/7 online GP, mental health support, and virtual wellbeing.
  • Support through development plans, apprenticeships, and world-class management development programmes.
  • Bike to work scheme.
  • Recommend a Friend incentive.
  • Uniforms provided and laundered complimentary.
  • Free meals on duty.
  • Opportunity to join our taskforces to contribute to the business focuses, community, and environment.
  • Employee recognition schemes and Social Committee events.

About Us:

The Landmark London is a leading hotel in London, recognized for its exceptional service and commitment to excellence. We are proud to be a member of the Leading Hotels of the World and have been awarded 5 red stars and 2 rosettes. We are also a London Healthy Workplace Award winner.

How to Apply:

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity. Please note that all applicants must be legally eligible to work in the UK.

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