Service Desk Support Specialist
2 weeks ago
We are seeking a skilled Service Desk Engineer to join our team in Liverpool. As a Service Desk Engineer, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our IT systems.
Key Responsibilities:
- Provide technical support to clients via phone, email, and remote desktop
- Investigate and resolve technical issues in a timely and efficient manner
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain knowledge of our IT systems and technologies
- Participate in on-call rotations to provide 24/7 support
Requirements:
- Windows Servers
- Active Directory
- Office 365
- VMWare / Hyper-V
- Intune
- A full driving license is ESSENTIAL for this role
What We Offer:
- A base salary of up to £32,000
- 25 days holidays PLUS bank holidays (plus option to buy more)
- Private medical insurance
- Personal training and development plan
About Us:
Tact is a global consultancy with a growing presence in the MSP sector. We invest heavily in our technologies and use AI products in our solutions. This role is based in our Liverpool office, but you will have opportunities to work on-site with our clients.
How to Apply:
No CV is required at this stage. Simply press the 'Easy Apply' button at the top of this page with your LinkedIn profile.
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