Lawyer and Customer Liaison Specialist
12 hours ago
We are seeking an experienced Liaison Specialist to join our team at Hawk 3 Talent Solutions. As a key member of the team, you will be responsible for providing exceptional customer service, gathering information regarding potential claims, and preparing necessary documentation.
Job Summary:This is an exciting opportunity for a skilled professional to join our team as a Liaison Specialist. The ideal candidate will have a background in law, with a focus on claims handling and customer liaison. As a key member of the team, you will be responsible for building rapport with potential clients, gathering information regarding potential claims, and preparing necessary documentation.
Key Responsibilities:- Provide exceptional customer service to potential clients, utilizing your expertise to gather detailed information about potential claims.
- Gather all relevant information regarding potential claims, including typing details to enable informed decision-making.
- Prepare comprehensive legal documentation in relation to taking on new claims or advising clients that we are unable to assist at this time.
- Demonstrate exceptional customer service skills, with a proven track record of building strong relationships with clients.
- Degree in Law or equivalent experience in claims handling and customer liaison.
- Strong analytical and problem-solving skills, with the ability to work effectively in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients.
- Competitive salary: £32,000 - £38,000 per annum, depending on experience.
- Pension scheme and benefits package.
- Flexible working arrangement, with remote and hybrid options available.
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Customer Service Liaison Officer
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