Lawyer and Customer Liaison Specialist

12 hours ago


Taunton, Somerset, United Kingdom Hawk 3 Talent Solutions Full time

We are seeking an experienced Liaison Specialist to join our team at Hawk 3 Talent Solutions. As a key member of the team, you will be responsible for providing exceptional customer service, gathering information regarding potential claims, and preparing necessary documentation.

Job Summary:

This is an exciting opportunity for a skilled professional to join our team as a Liaison Specialist. The ideal candidate will have a background in law, with a focus on claims handling and customer liaison. As a key member of the team, you will be responsible for building rapport with potential clients, gathering information regarding potential claims, and preparing necessary documentation.

Key Responsibilities:
  1. Provide exceptional customer service to potential clients, utilizing your expertise to gather detailed information about potential claims.
  2. Gather all relevant information regarding potential claims, including typing details to enable informed decision-making.
  3. Prepare comprehensive legal documentation in relation to taking on new claims or advising clients that we are unable to assist at this time.
Requirements:
  • Demonstrate exceptional customer service skills, with a proven track record of building strong relationships with clients.
  • Degree in Law or equivalent experience in claims handling and customer liaison.
  • Strong analytical and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients.
Benefits:
  • Competitive salary: £32,000 - £38,000 per annum, depending on experience.
  • Pension scheme and benefits package.
  • Flexible working arrangement, with remote and hybrid options available.


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