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Regional Hearingcare Manager

1 month ago

Watford, Hertfordshire, United Kingdom Sonova Full time

About Us

At Sonova, we're dedicated to enhancing hearing experiences through tailored solutions. Our comprehensive assessments, expert fittings, and dedicated aftercare set us apart. With a commitment to personalized care and cutting-edge technology, we strive to improve quality of life through better hearing.

About the Role:

We're seeking a resilient leader to join our South Leadership team as the Regional Hearingcare Manager for Region 10 – Hertfordshire & Buckinghamshire. This role presents an exceptional opportunity to refine your leadership skills while driving retail success.

Key Responsibilities:

  • Lead and empower Hearing Aid Audiologists and store-based colleagues to deliver exceptional customer care and clinical excellence.
  • Execute the Retail strategy in alignment with our Company's Strategic Goals, Brand Values, and financial targets.
  • Drive and influence demand locally by optimizing Hearing Health Check opportunities and maximizing Hearing Check Up activity throughout stores.
  • Create trusted experts in Hearingcare by ensuring the highest clinical and professional standards are delivered.
  • Review team performance regularly in line with the Company Appraisal process.

Person Specification:

  • At least two years of retail management experience, preferably in a healthcare or similar retail environment.
  • Budget accountability and comfort in reporting at a senior level.
  • Excellent communication skills and the ability to lead, manage, motivate, and derive the best from a professional team.
  • A proven track record in the delivery of on-target sales in a similar retail environment.
  • Confidence in using Microsoft Office packages.

Benefits:

  • Car Allowance
  • Boots Discount Card
  • Free hearing aids if needed as an employee
  • Free Flu Vaccine
  • Pension Scheme
  • Flexible Benefit Box
  • Life Assurance Cover
  • Long Service Awards
  • Generous Annual Leave
  • Telus

We are an equal opportunity employer

At Sonova, we unite, nurture talent, and foster collaboration among individuals from diverse backgrounds to cultivate the strongest team in the marketplace. We are committed to ensuring equal treatment and opportunities for all candidates, regardless of their ethnic or national origin, religion, sexual orientation, marital status, gender, genetic identity, age, disability, or any other legally protected status. Join us in creating an inclusive and supportive environment where everyone can thrive and contribute to our shared success.