Customer Experience Ambassador

3 days ago


Newport, Newport, United Kingdom Huddle House, Inc. Full time

Huddle House, Inc. is seeking a Customer Experience Ambassador to join our team. As a key member of our staff, you will be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.

Estimated Salary: $30,000 - $45,000 per year.

Job Summary:

The ideal candidate will have a strong focus on customer satisfaction and a passion for delivering exceptional service. Key responsibilities include greeting customers, taking orders, serving food and beverages, handling customer complaints, and maintaining a clean and safe environment.

  • Greet all customers with a smile and a verbal greeting
  • Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table
  • Deliver food in a timely manner to the customer when food is ready
  • Handle money from customers, account for all tickets, credit card receipts, and make sure that all tickets have been rung up and closed before shift is over

About Our Values:

  • We value commitment to excellence and strive to deliver exceptional service to our guests
  • We believe in working hard and supporting one another as a team


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