Luxury Resort Ambassador

3 days ago


Newport, Newport, United Kingdom Celtic Manor Resort Full time

ROLE SUMMARY
Ambassadors are the first point of contact for our guests at The Celtic Manor Resort. As a Luxury Resort Ambassador, you will provide exceptional service to all guests ensuring their experience is truly unforgettable.

SALARY AND BENEFITS
This role offers a competitive salary of up to £15,000 per annum, depending on age and qualifications. In addition, you can expect a range of benefits including paid training, career progression opportunities and a comprehensive induction program.

JOB DESCRIPTION
You will be responsible for providing a personalised service to all guests, with your aim being to achieve the highest level of guest satisfaction. You will act as a representative of The Celtic Collection to the outside world, always smiling, confident, polite and using guest's names, if known. Good levels of English are required.

REQUIRED SKILLS AND QUALIFICATIONS
To succeed in this role, you will need to possess excellent communication and interpersonal skills, combined with a passion for delivering outstanding guest service. A full driving licence is also required along with experience of dealing with guests face to face.

BENEFITS OF WORKING WITH THE CELTIC MANOR RESORT
The Celtic Manor Resort is a prestigious destination offering a range of luxury experiences, from golfing getaways to family breaks. As a member of our team, you will have access to exclusive staff discounts, enabling you to experience the best of what we have to offer.



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