Customer Experience Ambassador

7 days ago


Newport, Newport, United Kingdom Dick Lovett Full time

Job Description:

Purpose and Responsibilities

We are seeking a highly skilled Customer Experience Ambassador to join our team at Dick Lovett. As a key member of our showroom team, you will be responsible for delivering exceptional customer service and creating a memorable experience for our clients.

Main Responsibilities
  • Customer Engagement: Provide top-notch hospitality to customers, including offering refreshments and ensuring a comfortable waiting area.
  • Showroom Presentation: Maintain the showroom in pristine condition, with immaculate displays that reflect the Porsche Brand.
  • Communication: Effectively communicate with customers and colleagues, addressing enquiries, providing accurate information, and ensuring clear communication at all times.

Additional Responsibilities:

  • Be the first point of contact for customers both in person and on the telephone.
  • Create an atmosphere that enhances the overall customer experience.

Requirements and Qualifications

To be successful in this role, you will need excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment. Previous experience in a customer-facing role is essential.

About the Role

This is a full-time position, and we offer a competitive salary of approximately £28,000 - £32,000 per annum, depending on experience. We also provide a range of benefits, including opportunities for professional development and a supportive working environment.



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