Cash Collection Specialist
5 days ago
Stericycle is a leading provider of solutions for the responsible management of waste and recyclables. Our company is dedicated to helping businesses manage their waste, reducing environmental impact, and improving community health.
Job Summary
This role involves working as a Cash Collection Specialist at Stericycle, where you will be responsible for collecting assigned debtors, ensuring maximum cash collected, bad debts minimized and debtor day targets met. You will be targeting high volume collection activity on small and large value invoices to reach personal/team cash targets. Your primary objective will be to contact customers via phone or email, resolve queries, and reconcile customer accounts in a timely manner.
Main Responsibilities:
- Credit control of assigned debtors, including high volume collection activity on small and large value invoices.
- Action and resolve customer invoice queries and disputes, and raise credit memos when necessary.
- Reconcile customer accounts, accurately post and allocate daily incoming payments onto the customers' accounts.
- Maintain and reconcile unallocated cash on assigned debtors.
- Generate and transfer accounts to legal status as required.
- Answer incoming calls, responding appropriately to each caller's query.
- Respond to email requests within agreed timeframes.
- Process payment collections by card and encourage customers to sign up to Direct Debit.
Requirements:
- Minimum 2 years' experience in sales ledger and credit control.
- Strong communication skills, with a focus on attention to detail and accuracy.
- Able to work effectively in a team environment, meeting call and collection targets.
- Proficient office system skills, including Excel, Word, and Email.
- SAP knowledge would be beneficial but not essential.
Compensation Package:
This position offers an attractive salary of $60,000 per annum, plus contributory pension scheme, life insurance, cycle-to-work scheme, access to SteriCares employee support fund, Stericycle University for self-development and learning opportunities, annual performance-related pay review, flu voucher, and eye test voucher. We strive to provide a supportive work environment that fosters growth and success.
Benefits:
- Contributory Pension Scheme
- Life Insurance
- Cycle to Work Scheme
- Access to SteriCares, our employee support fund
- Stericycle University – Our online library of self-development & learning
- Annual performance related pay review
- Flu voucher
- Eye Test voucher
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