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Payment Strategy Manager
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Manchester, United Kingdom N BROWN Full time**Role Overview**We're seeking a Payments Strategy Manager to join our Financial Services Domain, a key role that provides ownership of our customer payment products, processes, and strategy, spanning checkout payments and credit facility repayments.As a Payments Strategy Manager, you'll work alongside a team of commercial analysts, product, and marketing...
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Payment Strategy Manager
4 weeks ago
Manchester, United Kingdom N BROWN Full time**Role Overview**We're seeking a Payments Strategy Manager to join our Financial Services Domain, a key role that provides ownership of our customer payment products, processes, and strategy, spanning checkout payments and credit facility repayments.As a Payments Strategy Manager, you'll work alongside a team of commercial analysts, product, and marketing...
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Payments Strategy Manager
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Manchester, United Kingdom N Brown Full timePayments Strategy Manager Job details Salary Up to £70,000 per annum LocationManchester Discipline Reference017762 The role We’re looking for a Payments Strategy Manager to join our Financial Services Domain. This is a key role in the business which provides ownership of our customer payment products, processes and strategy, spanning...
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Payments Strategy Manager
4 weeks ago
Manchester, United Kingdom N Brown Full timeJob Title: Payments Strategy ManagerWe are seeking a highly skilled Payments Strategy Manager to join our Financial Services Domain team. As a key member of our organization, you will be responsible for owning our customer payment products, processes, and strategy, spanning checkout payments and credit facility repayments.Key Responsibilities:Be the subject...
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Payments Strategy Manager
4 weeks ago
Manchester, United Kingdom N Brown Full timeJob Title: Payments Strategy ManagerWe are seeking a highly skilled Payments Strategy Manager to join our Financial Services Domain team. As a key member of our organization, you will be responsible for owning our customer payment products, processes, and strategy, spanning checkout payments and credit facility repayments.Key Responsibilities:Be the subject...
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Payments Strategy Manager
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Manchester Area, United Kingdom Harnham Full timePAYMENT STRATEGY MANAGER £70,000 GREATER MANCHESTER THE COMPANYThis company is a small and close-knit financial services business who have a number of exciting projects planned. This role is a great opportunity to own their payment strategy and this side of the business, managing one analyst within a larger team. THE ROLE Identify and implement commercial...
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Payments Strategy Manager
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Manchester Area, United Kingdom Harnham Full timePAYMENT STRATEGY MANAGER £70,000 GREATER MANCHESTER THE COMPANYThis company is a small and close-knit financial services business who have a number of exciting projects planned. This role is a great opportunity to own their payment strategy and this side of the business, managing one analyst within a larger team. THE ROLE Identify and implement commercial...
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Payments Strategy Manager
1 month ago
Manchester, United Kingdom N Brown Full timeJob Title: Payments Strategy ManagerAbout the Role:We are seeking a highly skilled Payments Strategy Manager to join our Financial Services Domain team. As a key member of our organization, you will be responsible for owning our customer payment products, processes, and strategy, spanning checkout payments and credit facility repayments.Key...
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Payments Strategy Manager
1 month ago
Manchester, United Kingdom N Brown Full timeJob Title: Payments Strategy ManagerAbout the Role:We are seeking a highly skilled Payments Strategy Manager to join our Financial Services Domain team. As a key member of our organization, you will be responsible for owning our customer payment products, processes, and strategy, spanning checkout payments and credit facility repayments.Key...
Payments Strategy Manager
2 months ago
About the Role:
We are seeking a highly skilled Payments Strategy Manager to join our Financial Services Domain. As a key member of our team, you will be responsible for owning our customer payment products, processes, and strategy, spanning checkout payments and credit facility repayments.
Key Responsibilities:
- Be the subject matter expert for payment regulation and product across the business.
- Understand scheme rules and ensure the business remains compliant.
- Lead the monthly payments forum providing updates on performance, risks, and initiatives.
- Identify and drive commercial payments initiatives to improve the customer experience, drive revenue, and reduce costs.
- Own the relationship with our payments service providers, ensuring we receive the required service at a competitive price.
- Work with Information Security teams and external suppliers to ensure the organisation is PCI compliant.
- Work with Finance to ensure payments or refunds made can be properly reconciled.
- Ensure the business minimises customer friction during SCA, whilst retaining protections against financial crime.
- Maintain payment dispute & complaint processes.
- Ensure the payments service operates reliably, resolving any issues quickly where they may arise and analysing causes to ensure the risk of repeat is minimised.
Requirements:
- Previous experience as a senior analyst or manager working with payments processing in an ecommerce environment.
- Understanding of the technical steps involved in processing of payments from cards, mobile wallets, BACS, Direct Debits, and Faster Payments.
- Good understanding of payments regulation such as PSD2, PCI, and scheme rules.
- Commercially minded with good industry knowledge of best practice to recognise opportunities to increase payments efficiency.
- Confident to work with external providers as the business owner of payment solutions.
- Highly analytical with a demonstrated ability to solve problems through logical thinking.
- Excellent presentation skills using Microsoft Office suite.
- Excellent organisational skills to prioritise and deliver required output from yourself and your direct report accurately and in a timely fashion.
- Ability to collaborate effectively by building good business relationships with your peers across the business.
- Confidence in owning your area of expertise and justifying and backing up an approach to others.
- Knowledge of direct debit processes.
What We Offer:
- Hybrid working.
- 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days.
- Annual bonus scheme.
- Enhanced maternity and adoption leave.
- Access to Apricity, a self-funding IVF benefit at a reduced rate.
- Company pension with up to 8% N Brown contribution.
- Mental Health support both internally and externally, including access to our wellbeing champions and counselling services.
- A range of financial wellbeing support.
- Colleague discount across all N Brown brands.
- Onsite café with subsidised rates and local restaurant discounts.
- Life Assurance and Private Medical Insurance.
- Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice.
About Us:
N Brown is a forward-thinking digital retailer with a financial services proposition to be proud of. We're customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We're inclusive, as we believe in fashion without boundaries; and we're sustainable, striving to make as little impact on the planet as possible.
We're committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by 'championing inclusion, we'll become the most loved and trusted fashion retailer'. Diversity, Equity, Inclusion, and Belonging are, therefore, at the heart of our culture.
We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
