Sales and Account Support Specialist

3 days ago

Horley, Surrey, United Kingdom Clearwater People Solutions Ltd Full time
About the Role

We are seeking a highly organized and detail-oriented Sales Administrator to join our team at Clearwater People Solutions Ltd. As a Sales Administrator, you will play a crucial role in supporting our Account Managers in strengthening relationships with key clients and providing exceptional customer service.

Key Responsibilities
  • Support Account Managers: Provide proactive support to our Account Managers, effectively managing workload and prioritizing tasks in alignment with account strategy.
  • Proposal and Tender Management: Create proposals, respond to tenders, and prepare quotes, ensuring timely and professional follow-up.
  • Account Analysis and Strategy: Conduct account analysis and help implement strategies to drive sales and strengthen client relationships.
  • Client Relationship Management: Gain a deep understanding of key accounts' business models to prioritize tasks effectively.
  • CRM Management: Maintain and update key customer information in our CRM system, ensuring accuracy in billing and reporting.
  • Customer Service: Handle and resolve queries via internal systems, maintaining a high standard of service.
Essential Skills
  • Problem-Solving and Analytical Skills: Strong problem-solving and analytical skills to effectively manage workload and prioritize tasks.
  • Organizational and Administrative Skills: Excellent organizational and administrative capabilities to maintain accurate records and ensure timely follow-up.
  • Technical Skills: Proficiency in Microsoft Excel, Word, and Outlook, as well as skilled in using departmental computer systems and databases with precision.
  • Communication Skills: Clear and professional verbal and written communication skills to build rapport and maintain effective relationships with customers and colleagues.
What We Offer
  • Supportive Work Culture: A supportive and inclusive work culture that encourages growth and development.
  • Career Growth Opportunities: Opportunities for career growth and development in a dynamic and fast-paced environment.
  • Comprehensive Training: Comprehensive training and ongoing support to ensure success in the role.
  • Competitive Salary and Benefits: A competitive salary and benefits package that reflects the value of the role.

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