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Account Support Specialist

2 months ago


Horley, Surrey, United Kingdom YourRecruit Group Full time

Job Summary: We are seeking an experienced Assistant Account Manager to join our team at YourRecruit Group. As an Assistant Account Manager, you will play a key role in supporting the Account Manager to increase customer satisfaction, retention, and lifetime value through strong relationship building and servicing key account business needs.

About the Role:

  • Provide proactive assistance and support to the account manager, managing your own workload and priorities in line with account strategy.
  • Work closely with the account manager to identify and capitalize on business opportunities, driving revenue growth and expanding customer relationships.
  • Develop and maintain strong relationships with key customers, understanding their needs and preferences to deliver exceptional service and support.
  • Collaborate with internal teams to ensure seamless delivery of services and solutions to customers, meeting their evolving needs and expectations.
  • Contribute to the development and implementation of account plans, ensuring alignment with business objectives and customer needs.

What We Offer:

  • A competitive salary of £22,000 to £24,000, depending on experience, plus a £4,000 bonus per annum.
  • A comprehensive benefits package, including a pension scheme, increasing holiday entitlement, and employee assistance programs.
  • Opportunities for professional growth and development, with a focus on building strong relationships and delivering exceptional customer service.
  • A dynamic and supportive work environment, with a team of dedicated professionals who share your passion for delivering outstanding results.