IT Support Specialist
5 days ago
We are seeking a highly motivated and enthusiastic IT Support Specialist to join our team at Estio Training Limited. As an IT Support Specialist, you will be responsible for providing first-level support under supervision, addressing basic software and hardware queries, and participating in training and development activities as part of the apprenticeship curriculum.
Key Responsibilities:
- Support the team in daily IT operations and maintenance tasks.
- Provide first-level support under supervision, addressing basic software and hardware queries.
- Participate in training and development activities as part of the apprenticeship curriculum.
Requirements:
- 5 GCSEs grades A*-C/9-4 or equivalent, including English Language and Maths.
- A passion for IT, demonstrated through activities like building and supporting computers for family and friends, or managing a home lab.
About the Apprenticeship:
This apprenticeship program is tailored for individuals passionate about IT, seeking to embark on a career in technology support. You will engage in practical, real-world IT support tasks under the guidance of experienced professionals and have the opportunity to work in a supportive and collaborative team environment.
Training and Development:
Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Accredited Qualification:
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to efficiently operate and control your ICT infrastructure, use infrastructure management tools, prioritise systems support tasks, and maintain regulatory, legal and professional standards.
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