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Customer Service Coordinator

2 months ago

Watford, Hertfordshire, United Kingdom Reed Full time
Customer Service Administrator

We are seeking a highly skilled Customer Service Administrator to join our team on a fixed-term contract for maternity cover. The ideal candidate will possess strong IT, ERP, and design skills, with 2-3 years of experience in the Fashion/Apparel/Footwear industry.

Key Responsibilities:
  • Efficiently manage purchasing and sales administration for footwear and apparel.
  • Act as the primary contact for customers during the purchasing and sales cycle.
  • Handle sales orders and invoicing, ensuring alignment with purchase orders.
  • Maintain customer database and manage logistics.
  • Work with the design team on upcoming season collections.
  • Oversee pricing and manage sample logistics.
  • Support operations and ensure timely product delivery.
  • Collaborate on production processes and quality control.
Requirements:
  • 2-3 years of industry experience.
  • Strong IT and ERP system proficiency (Outlook, Excel, Word, PowerPoint).
  • Design skills and attention to detail.
  • Excellent time management and communication.
  • Proactive and able to work independently or as part of a team.
What We Offer:
  • Competitive salary.
  • Work with global brands.
  • Gain experience across business functions.

To apply for this exciting opportunity, please submit your CV detailing your relevant experience.