Customer Service Advisor

2 weeks ago


Watford, Hertfordshire, United Kingdom Talent Hub HQ Full time £24,000 - £28,000

Job Title: Heat Pump Design & Installation Coordinator

About the Role:

We are seeking a skilled Heat Pump Design & Installation Coordinator to join our team at Talent Hub HQ. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the smooth installation of heat pumps and renewable energy systems.

Key Responsibilities:

  • Conduct consultations with potential customers to assess their heating needs and explain the benefits of heat pumps.
  • Complete desktop surveys and design of a system, and communicate the installation process to customers.
  • Maintain effective communication channels with project managers, supervisors, and support teams.
  • Work with operational teams to ensure installations are planned and delivered smoothly.
  • Data entry to ensure accurate quotations.

Requirements:

  • Passion for great customer service.
  • Desire to be part of a fast-growing start-up.

What We Offer:

  • Company pension.
  • Free parking.
  • On-site parking.

Working Hours: Monday to Friday.



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